07. People, Organization & Culture

Level 1 Level 2 Level 3 Level 4
Silos Internal Cooperation External Collaboration Network Collaboration
  • Ad hoc management style
  • Limited training
  • Resistance from some functions – engineering, sales
  • Supply chain functions may support the organization, but organization not designed for supply chain.
  • Roles and accountability defined within organization but not integrated across silos, leaving potential gaps with the finger pointing to go with them
  • No formal training of development in SC skills
  • Acceptance in organization to outsourcing – expect it for manufacturing
  • Often Grass Roots at this level
  • No time for that-We already have organizations that do all those things
  • Roles and accountability defined across organization, but not with partners,
  • Supply chain functions and thinking integrated throughout organization
  • Cross functional teams assigned
  • Formal training in supply chain skills
  • Recruit people who are willing to engage openly and collaboratively
  • Joint training for buyer/supplier teams
  • Cross functional teams recruited
  • Continuous monitoring and improvement of team health and skills
  • Teams co-locate for efficiency
  • Training, education, and executive buy-in drive broad collaboration with trading partners
  • Level of collaboration within and between organizations

    Old Best in Class Comments
    “Act as One”
    Company strategy from inception is to utilize outsourcing extensively for manufacturing and supply chain
    Partners act as one unified organization